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Process Maps (Duration: 6:00)
Learn about processes, see examples of process maps and learn tips on how to build your own.
View PDF Process Maps Guide
Failure Modes and Effects Analysis (FMEA) (Duration: 06:38)
Learn about failure modes and the risks associated with error pathways. View an example of how to build a table for use with FMEA.
View PDF FMEA Guide
Fault Tree Analysis (FTA) (Duration: 06:25)
Learn how to build your own fault tree by viewing two simple examples. Learn how FTA can be a guide in driving quality activities.
View PDF FTA Guide
Quality Management (Duration: 07:27)
Learn how to bring risk assessment and other patient safety tools together to build a quality management program.
View PDF Quality Management Guide