Program Information
Retrospective Analysis of Incident Reports at a Radiology Department: Feedback From Incident Reporting System
Y Kakinohana*, T Toita , J Heianna , S Murayama , School of medicine, University of the Ryukyus, Nishihara-cho, Okinawa
Presentations
SU-E-P-7 (Sunday, July 12, 2015) 3:00 PM - 6:00 PM Room: Exhibit Hall
Purpose:To provide an overview of reported incidents that occurred in a radiology department and to describe the most common causal source of incidents.
Methods: Incident reports from the radiology department at the University of the Ryukyus Hospital between 2008 and 2013 were collected and analyzed retrospectively. The incident report form contains the following items, causal factors of the incident and desirable corrective actions to prevent recurrence of similar incidents. These items allow the institution to investigate/analyze root causes of the incidents and suggest measures to be taken to prevent further, similar incidents. The ‘causal factors of the incident’ item comprises multiple selections from among 24 selections and includes some synonymous selections. In this study, this item was re-categorized into four causal source types: (i) carelessness, (ii) lack of skill or knowledge, (iii) deficiencies in communication, and (iv) external factors.
Results: There were a total of 7490 incident reports over the study period and 276 (3.7%) were identified as originating from the radiology department. The most frequent causal source type was carelessness (62%). The other three types showed similar frequencies (10-14%). The staff members involved in incidents indicate three predominant desirable corrective actions to prevent or decrease the recurrence of similar incidents. These are ‘improvement in communication’ (24%), ‘staff training/education’ (19%), and ‘daily medical procedures’ (22%), and the most frequent was ‘improvement in communication'. Even though the most frequent causal factor was related to carelessness, the most desirable corrective action indicated by the staff members was related to communication.
Conclusion: Our finding suggests that the most immediate causes are strongly related to carelessness. However, the most likely underlying causes of incidents would be related to deficiencies in effective communication. At our department, therefore, the primary action to prevent/reduce similar incidents should be ‘communication improvement'.
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